room service at gaylord texan room service at gaylord texan

Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Select Date. Dear goodwimp, Thank you for taking the time to give us a review; we appreciate your honest feedback. From a single mom with an older boy (12) perspective, here is what matters most: parking: signs were not very clear and we had to ask people standing outside with flashlights directing by flashing their lights back and forth. I stayed at the Texan to attend a large, on-site business conference and have mixed feelings about the resort. Please enter the dates of your stay and check what conditions apply to your preferred room. The Gaylord Texan offers bright rooms decorated in copper and tan. Here at the Gaylord Texan, our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. We were told because of being at 40% capacity. Our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. Get exclusive access to members-only deals by email. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Room service was excellent Review of Gaylord Texan Resort & Convention Center Reviewed June 11, 2019 via mobile I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review. I was sitting in the hall & could hear everything people were doing in their rooms in a 4 square room radius. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Explore. Whether you are in Grapevine for work or play, our well-appointed rooms and suites are the perfect place to stay. Payments made by partners impact the order of prices displayed. Dear MomizTribe, Thank you for taking the time to give us a review; we appreciate your honest feedback. My husband & I stayed here for a conference. Here at the Gaylord Texan, our team wants to provide nothing, but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. The Gaylord Texan Resort & Convention Center, located at 1501 Gaylord Trail, Grapevine, Texas, 76051 is currently hiring a Reservations Clerk. Identify guest reservation needs and determine appropriate room type. The woman who answered was rude, and said "it will be at least an hour, do you want it orrrr" I guess not? Gaylord Texan We spent 3 nights and 4 days at the Gaylord Texan after New Years. There are 2 coffee shops but both are associated with Starbuck's, and for those who really dislike the quality of Starbuck's coffee, very disappointing. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. With feedback like yours, we can really get the full scope of areas we need to work on to enhance our guests experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. Our room came with a balcony that overlooked all the fountains and indoor waterways. Gaylord Texan, This is the version of our website addressed to speakers of English in the United States. Use code SPA. It was like bath water but the chlorine level was intense. The two nice restaurants were closed. Does Gaylord Texan Resort & Convention Center offer any business services? 1501 Gaylord Trail, Grapevine, TX 76051, United States of America We enjoyed our stay and got lots of our steps in! Gaylord Texan, Hotels near Gaylord Texan Resort & Convention Center, Gaylord Texan Resort & Convention Center Pool, Gaylord Texan Resort & Convention Center Rooms, Dallas/Fort Worth International Airport Hotels, Hotels near Regency Beauty Institute - Lewisville, Hotels near Salon Professional - Lewisville, TX, Hotels near The King's University - California Van Nuys, CA, Hotels near DeVry University Irving, Texas, Hotels near Keller Graduate School of Management- Irving Center, Hotels near Universal Technical Institute - Dallas, TX, Hotels near Aviation Institute of Maintenance. Tripadvisor performs checks on reviews. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. The Cantina (Mexican food) was nice but the food options limited and not particularly appetizing, Zeppole also has a limited menu but the selections were more in line with what you'd expect from an Italian restaurant and actually very tasty. Can you go to the water park with no extra pay? Each is equipped with cable TV, a coffee maker and a laptop safe box. Posted: February 18, 2023. Check your booking confirmation email to find your booking number and PIN. Explore menu, see photos and read 1962 reviews: "Slow service, cheese tray was poor quality, lobster was undercooked" Old Hickory Steakhouse at The Gaylord Texan, Fine Dining Steakhouse cuisine. There are plenty of hotels around the area that can give you better service. Justin Mason Live - Gaylord Texan - Full Band - Headliner: Colt Ford, Gaylord Texan Hotel, Grapevine, April 6 2023 | AllEvents.in Senior Manager, Events. I was gathering my purse to get up when someone finally came over and said our waiter was "super busy" and he would be helping us. Unlock your stay with the Marriott Bonvoy App. Every possible amenity is taken care of. Which languages are spoken by the staff at Gaylord Texan Resort & Convention Center? I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. Starts From $24 / person. It is a resort and waterpark! The food outrageous! Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. One of the greatest things about this hotel is the room service, though. What a place to come if your wanting to get away. If you booked through us and want to leave a review, please sign in first. Overall, about average but I don't know that I would have been happy had I paid rack rate for my room and I would probably never choose to stay there on my own dime. Choose from two packages that include tickets to ICE! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Ideally, we'd publish every review we get, positive and negative. What food & drink options are available at Gaylord Texan Resort & Convention Center? Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. The resort is well maintained. I am a sales leader for Gaylord Pacific Resort & Convention Center who is passionate about supporting my team in assisting corporations and associations accomplish their business objectives . From the minute you arrive you are warmly greeted! The only negative thing was having to leave! We moved onto the Silver Bar. Gaylord Texan Tickets ticket reservation system. Thank you again for the review and we hope you will give us the opportunity to host you in the future. Escape Room in Grapevine, TX: Vital game details, editor's view, curated reviews, covid updates, FAQs and more. If the system detects something that potentially contradicts our. We sincerely apologize for not meeting that goal while you were with us. Very Impressed with the way the staff handled the situation. The room I had was nice but as far as physically possible from the conference venue as the hotel could manage (significant when you consider that the Gaylord is approximately 2 1/2-3 city blocks long from end to end). Featuring a 52-foot HD "big screen" and 50 flat screen televisions, we offer the perfect setting to watch a big game or catch up on the day's scores while enjoying the best burgers, BBQ, and brews . There was a problem loading the reviews. I have called at least 5 times over the past 2+ months, with several of those times staying on hold for nearly an hour. We ordered room service a few times. Conveniently located near Dallas/Fort Worth International Airport, as well as Grapevine Mills, LEGOLAND and Cowboys Golf Club, we provide the perfect location to everything needed by travelers near and far. Review tags are currently only available for English language reviews. The Gaylord Texan offers bright rooms decorated in copper and tan. Many travellers enjoy visiting Milican Blacksmiths Shop (3.6 miles) and Grapevine's Market on Main (1.4 miles). Everyone deserves a vacation. The room was not ready until almost 4:30pm. Classy Cactus at Gaylord Texan Irving (Las Colinas) Texican Court New Year's Eve Weekend Escape. Perfect accommodations for a business conference. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. So, just because you purchase a room and plan to eat within the resort, you might find yourself having to leave my family did for dinner. I was able to pick my room in advance 2 days before arrival. All rights reserved. Bed was comfortable but the in-room seating was minimal (1 office style chair and 1 upholstered chair) and very uncomfortable. This was just a standard room down a long gall. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. I tried to do the same next day, but there was only menu breakfast due to the lack of regular (non event) customers. T. I had never stayed at a Gaylord property before this. Loved the included amenities for the kids. From luxurious guest rooms with breathtaking views to family-friendly activities, there's something here for everyone! Thank you again for your review. I feel that based on the amount of charges which comes with higher expectation, this was fair service and environment.The Glass Cactus bar is always fun, nice place to hang out with friends.Glad to have nice resort like this in Grapevine! Full-Time. Prices for cribs and extra beds aren't included in the total price. The water park they tout is so far from the actual hotel that you have to take a shuttle to and from and the on-site pools are small and not very appealing. ?I was so looking forward to this resort and was sadly, very disappointed. Dear Carla H, It was a pleasure hosting you and we appreciate the review. The only real negative is everything you do in your room/bathroom can be heard in the hall. Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests. This is an amazing property so expansive, but has a little bit of everything.Came for my wife's birthday and they truly made it first class. Save an average of 15% on thousands of hotels with Expedia Rewards. Each is equipped with cable TV, a coffee maker and a laptop safe box. Conveniently located restaurants include Tommy Tamale, Cafe Italia, and Oldwest Cafe. We were told our parking would be complimentary as an anniversary gift. Picture Ops: PLENTY and a variety to choose from. Book Now. The Glass Cactus Nightclub contains 4 bars, live music and a 2-story deck. 1687860|3,1674130|5,1683070,1691070|4,1687140,1691070,1687640,1680920|1,1687860,1685250,1653460,1674130|1,1674130,1687300,1680920,1686320,1682710,1691070|2,1687990, Gaylord Texan Resort and Convention Center (Resort), Grapevine (USA) Deals, Legoland Discovery Center Dallas Fort Worth, Personal or sensitive info (e.g. If you book a room. These parkas are calf-length, winter coats with hoods. Couples in particular like the location they rated it 9.1 for a two-person trip. Thank you again for your review. 1501 Gaylord Trail . Every room features high-speed wireless Internet access, two phones, in-room coffee service, refrigerators, irons and ironing boards. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Ensure you call ahead or you could be very disappointed like our family was :-( In addition, be aware that many of the restaurants are fully booked by external guests, especially the Old Hickory Steakhouse. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Rooms offer two bottles of water, an iron, a hairdryer, a small work desk, a mini fridge, a coffee maker, and plenty of electrical outlets. Nearby attractions include The Escape Game Grapevine (1.4 miles), Corky's Gaming Bistro - Grapevine (2.1 miles), and Texas Star Dinner Theater (1.7 miles). Loved the included amenities for the kids., The spacious rooms, value for my money. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Payments made by partners impact the order of prices displayed. We were told because of being at 40% capacity. On Monday (once jet lag was over) and post gym I went for the Buffett Breakfast, which was huge and really good, if expensive at $40 with tips. family walking together through Lone Star atrium, Couple having romantic dinner at Old Hickory Steak, Glass Cactus - Floor Space and Stage with brighter, Restaurant at Paradise Spring Family fun water, Snack Bar at Paradise Spring Family Fun water park, Family relaxing in a cabana at the Paradise Spring, Family dining outside of Cocoa Bean in the Lone St, Zeppole Coastal Italian - Pappardelle Pasta with L, Zeppole Coastal Italian - Roasted Chilean Seabass, Paradise Springs Family Water Park facilities, Lazy river at Paradise Springs Family Water Park, Lazy River Pool at Paradise Springs Family Water P, Child wade pool at Paradise Springs family fun wat, Lazy river at Paradise springs family fun water pa, Paradise Springs Family fun water park at night, Lawn chairs and lazy river at Paradise spring fami, Paradise Springs Family Water Park pool and waters, Paradise Springs Pool Structure Lifestyle, Paradise Springs - Kids Play Area/Water Park - TEM, Paradise Springs Pool Structure Architecture, Paradise Springs Resort Pool & Lazy River - Resort, Paradise Springs Resort Pool & Lazy River - Water, Little Girl sliding down a water slide at the Para, Paradise Springs Resort Pool & Lazy River - Family, Couple sitting in a pool at the paradise Spring fa, Family floating down a lazy river at the Paradise, Gaylord Texan Attractions: Legoland Discovery Cent, Hide & Seek Scavenger Hunt featuring Spookley the, Pirate & Princess Events - Outpost Invasion Captai, Gaylord Texan Boardroom with an Atrium View, Ballroom Meeting Space - Conference Setup. It kept me up all night. While there are plenty of family-friendly activities happening during the Christmas season at the Gaylord Texan, there are also some events for just adults. Great walkways in the atrium area. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Courtyard Dallas DFW Airport North/Grapevine, TownePlace Suites By Marriott Dallas DFW Airport North/Grapevine, Residence Inn DFW Airport North/Grapevine, Super 8 by Wyndham Grapevine/DFW Airport Northwest, Hilton DFW Lakes Executive Conference Center, Hampton Inn & Suites Dallas-DFW Airport North-Grapevine. When you stay at Gaylord Texan Resort & Convention Center in Grapevine, you'll be connected to the convention center, within a 5-minute walk of Gaylord Texan Convention Center and Grapevine Lake. More Info. Other rooms include balconies that face the indoor atrium. Add a spa package to your stay at Gaylord Texan. Thanks!, All of the fun Halloween attractions for the children, The place is just majestic. We couldn't get out of the parking garage without paying! From opening to closing time, we had a blast. Have a fun staycation, and grab those points too! (Max: 8 total guests/room) -1 + Children (Max: 8 total guests/room) -0 + AGE OF CHILDREN (REQUIRED) Done. Front desk had plenty of people around it however not to many were willing to help. The three atriums of our Grapevine resort recreate various vibrant Texas environments. Details Book Now Gaylord Texan Resort & Convention Center features a nightclub and puts you 0.2 mi (0.3 km) from Gaylord Texan Convention Center and 2.4 mi (3.8 km) from Grapevine Mills Mall. The property features spectacular views over Queens Park and the harbour, and the rooms are complete with fully equipped kitchens, large king beds, and plenty of space to work or relax. There are plenty of hotels around the area that can give you better service. After explaining this to front desk management, they seemed uninterested in ensuring future guests were aware that the buffet is not always available, though based on the website it clearing shows it is. I realized this while waiting for my room to be serviced. A huge negative was people talked loudly and echoed until at least 3am in the atrium. Dear Carla H, It was a pleasure hosting you and we appreciate the review. There is shopping too. Booking.com. Location Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States VIEW ON MAP. Thank you again for the review and we hope you will give us the opportunity to host you in the future. When booking more than 9 rooms, different policies and additional supplements may apply. Gaylord Texan Resort & Convention Center IMPORTANT DOCUMENTS Resort Map Dining Options Dining, Amenities & Event Schedules Purchase Event Tickets Key Facts Know Before You Go Check-in: 4:00 PM Check Out: 11:00 AM MORE INFORMATION Resort Fee/Amenities Daily resort fee of $26 plus tax REVIEW DETAILS Directions Located minutes from DFW Airport Gaylord Texan Resort & Convention Center 8.6/10 Excellent See all 1,248 reviews Popular amenities Pool Free WiFi Air conditioning Spa Restaurant Gym 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Explore the area Grapevine Lake 1 min walk Gaylord Texan Convention Center 3 min walk Cowboys Golf Course 3 min drive 37-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. They went the extra mile and split our salad and two plates. Book your tickets instantly. Grapevine, TX. Posting id: 820707248. Sign up and we'll send the best deals to you. Review tags are currently only available for English language reviews. Check-in before your stay, receive instant alerts when the room is ready and check out by skipping the front desk. My husband & I stayed here for a conference. ABOUT GAYLORD TEXAN RESORT & CONVENTION CENTER The premier resort destination of the American Southwest, Gaylord Texan Resort on Lake Grapevine offers extraordinary environments, 1,814 luxury guest rooms, and four-and-a-half acres of Texas vistas under signature atriums. The food at the restaurants was great, albeit extremely pricey. Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge. Nestled in Gaylord Texan's festive Riverwalk Market District, Old World Mexico meets modern Tex-Mex for a delicious dining experience. The onsite Texan Eats offers a variety of snacks and meals available for room delivery or pick-up. Room service skipped our room more than once, and to top it off, they knock our door before checkout time to hurry us out. Our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. Very enjoyable! The Gaylords Paradise Springs pool resort features a lazy river, walk-in beach and a poolside bar and grill. language, whether its just a rating or contains comments as well, etc.). 7. Dear MarthaM124, It was a pleasure hosting you and we appreciate the review. Even with the provided outerwear, we recommend dressing warm for the occasion. Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. It was about 5:00 and we stopped at the bar across from Texas Station. Riverwalk Cantina captures the charm of the San Antonio River walk in an open-air caf setting featuring a delightful Koi stocked waterway, festive architecture, and colorful vegetation. Despite showing an 11:00 pm closing online, the hostess made sure we knew they would not be taking any more seatings in 15 minutes, an hour and 15 minutes before closing! Gaylord Texan Resort & Convention Center Features, Lock in the lowest price from these sites. Job Number 23031598. Arrived at hotel around 230pm on Monday, 6/24. We walked around the atrium for a little bit then went down to the Riverwalk Cantina, arriving at 9:30. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Check your selected option for more info. I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. Really? We sincerely apologize for not meeting that goal while you were with us. The Gaylord Texan is a massive property that has tons of activities for all ages. We were there when the Tornado came through. Gaylord Texan Resort & Convention Center 4-star family-friendly hotel connected to the convention centre You can look forward to a nightclub, a poolside bar and a terrace at Gaylord Texan Resort & Convention Center. We visited the Gaylord Texas for New Years. It's important to note that we did not get an atrium room as requested, which probably would have been louder. We did the Snow tubing (which is not a huge hill so even that was not as "grand" as we'd hoped, the "Merry and Light" show was fun, a walk around, and the actual "ICE Polar Express" Exhibit, which is COOL (pun intended) to older kids even because ice sculptures are COOOOL! 817-778-1000 close. Up to 2 additional wristbands can be purchased .. All room types are equipped with a mini fridge for use during your stay. Register or Buy Tickets, Price information. The parking fee is too expensive for the area. Room Amenities Gaylord Texan Resort & Convention Center offers 1814 accommodations with laptop-compatible safes and coffee/tea makers. Enjoy custom furnishings, crown moldings, and rich fabrics. Live locally yet perfect for nice little vacation, Courtyard Dallas DFW Airport North/Grapevine, Holiday Inn Express & Suites DFW Airport - Grapevine, an IHG Hotel, Embassy Suites by Hilton Grapevine DFW Airport North, Residence Inn DFW Airport North/Grapevine, Fairfield Inn & Suites Dallas DFW Airport North / Grapevine. Group of 1 - 4. Our room was great with a center atrium view; however, our mirror had the foil backing flaking off, revealing the light inside. Our spacious hotel rooms and suites provide an exceptional opportunity to relax. As a titanium elite I thought 4pm was automatic - That is not the case. Job Number 23004015. I will start with the service bar none, exceptional! Staff: Friendly and courteous. It's a huge complex that's worth a visit, however I don't think if it's worth the money. more. We returned to our room after one drink. We had one drink and left for dinner. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Start the new year by treating yourself to relaxation and rejuvenation with a special Relche Spa Package from January 1 - March 31, 2023. We paid $30 for 2 overly frozen, really terrible margaritas! Thank you again for the review and we hope you will give us the opportunity to host you in the future. The Gaylord Texan has room service as an option for all room and suite types. Own or manage this property? Here at the Gaylord Texan, our team wants to provide the best hotel experience. With our immense lineup of dining options, finding something to satisfy your palate couldn't be easier. Contributions should be travel related. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. And my son's room, which was 2 queens with a partial atrium view, was furnished with a stained chair. The Heist Escape Room. Are there any historical sites close to Gaylord Texan Resort & Convention Center? The extra pillows were not delivered, but we were too tired and discouraged to care. 2 miles away. Schedule Full-Time. The number of extra beds and cribs allowed depends on the option you choose. more. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. The Gaylord Texan is 4 km from downtown Grapevine. Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. This is a one-of-a-kind resort sure to please and entertain everyone in your family. Lock in the lowest price from these sites. Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. Tripadvisor performs checks on reviews. If we find any, we delete them and, if necessary, take action against whoever is responsible. Identify guest reservation needs and determine appropriate room type. she is still scared of elevator. Gaylord Texan Resort & Convention Center: Room service was excellent - See 5,161 traveller reviews, 3,477 candid photos, and great deals for Gaylord Texan Resort & Convention Center at Tripadvisor. The wait was really long at the one breakfast spot open so we tried room service. Information 1501 Gaylord Trail. The Gaylord Texan Resort is now part of the Marriott International family. With so many great options for dining and entertainment in downtown Grapevine, honestly, I'd get a cheaper hotel and just spend the evening downtown next time. Apply online instantly. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. View this and more full-time & part-time jobs in Grapevine, TX on Snagajob. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. By far the most expensive option but I found it to be worth every penny. The only thing that might need to be better is the speaker system . Job Category Food and Beverage & Culinary. Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. Not good at all. This service may contain translations powered by Google. I have been told various things from the several different people I have spoken to - each time they only want to pass me off to someone else - I have been told that it is a Marriott Bonvoy issue and to file a complaint with them, at least 3x now I have been told that "Accounting will contact me," and I have also been told that it will take a long time to get the money back "because it will have to go through my credit card company." I realized this while waiting for my room to be serviced. Dear JDubois0817, It was a pleasure hosting you and we appreciate the review. Something kinda weird, you had to lug your luggage through the doors and down a long walkway to the valets?? Limited availability and subject to blackout dates. The rooms are incredible, clean, well planed and very comfortable. Enjoy custom furnishings, crown moldings, and rich fabrics. Christmas Package Sale Extended: Save up to 20%! They would look at us, then look at each other, then go back to cleaning glasses and looking at their phones. They go out of their way to exceed your expectations! ?I was so looking forward to this resort and was sadly, very disappointed. What are some of the property amenities at Gaylord Texan Resort & Convention Center? Whether you're craving Texas barbecue, Italian, or Tex-Mex, Gaylord Texan Resort & Convention Center offers cuisine for everyone. Please see our partners for more details. Gaylord Hotels Built 2004 Renovated Total meeting space 490,132 sq. Kids loved the pumpkin scavenger hunt. Gaylord Texan Resort & Convention Center 1501 Gaylord Trail, Grapevine, Texas 76051 USA +1 817-778-1000 4.0 9075 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Mobile Dining Service Request Spa Hotel Deal AAA Members Hot Deals Need to Know Promotional Code: Z2H What's this?